Using SYNC AppLink. Ensure your phone is paired and connected to SYNC. Turn on Bluetooth ®† on your mobile phone and make it discoverable. Press the Voice button on your steering wheel. Say the command "Mobile Apps." SYNC will respond, “Mobile apps, please say a command.”. State the name of the application. 1. Restart your device. 2. Go to Settings > Bluetooth, and turn off Bluetooth. Wait for about 5 seconds, then turn Bluetooth back on. 3. Check the manual that came with your car for more information on how to pair with a Bluetooth device. Most cars require a phone setup on the car display. 4. If your phone is not already paired to your SYNC system, then: Ensure your vehicle is parked and running in a safe, well-ventilated area. Press the Home icon on your vehicle's SYNC screen. Tap Phone. Select Add Phone. Go to Settings on your iPhone. Tap Bluetooth. Select your vehicle name on your iPhone's discovery list. There'e a thread about removing a fuse to reset the Sync. I did that and everything connected. No problems since. 2009 - 2014 Ford F150 - Bluetooth stopped working on my truck - A while back, my Bluetooth stopped working on my 2011 f150 FX2. I think the sync is still working, but it won't connect to my phone. Bluetooth Not Working..Supposed to go through the menu but bluetooth option doesn't exist, Ford are asking £200 for evaluation only.. I think I'll keep the m Either that or call a common information number and turn up the volume until you hear it. The volume for the voice on the Sat Nav (if you have it) is set up in the same way by turning the volume up or down whilst the 'directions' are being spoken to you. Click to expand OP didn’t say he couldn’t hear the callers. Manually connect MyFord Touch with your phone. Touch Phone > Settings > Bluetooth Devices > [select your phone] > Connect. Note: If the connection times out or attempts to take longer than a minute, cancel the connection from MyFord Touch and go to Step 4. Manually connect the phone with MyFord Touch. Find your phone's Bluetooth menu > tap SYNC Restart your Kindle Fire. Restarting your device can get rid of minor bugs that prevent the Bluetooth from working properly. To restart the device, hold down the Power button for 40 seconds. Wait until the screen turns blank and reboot again. Hold the Power button again if the device doesn’t restart automatically. There is an option embedded inside of the menus to turn off the Bluetooth so double check that. If all else fails I would highly recommend popping the trunk getting in through the compartment on the right front side of the trunk and removing one of the battery terminals and letting it set for a couple of minutes. The 2017 Ford Explorer has 2 problems reported for bluetooth connectivity not working properly. Average failure mileage is 12,500 miles. sgJre.